Building Internet Communities

Community happens wherever people gather to discuss a common interest. If an organization is interesting enough to talk about, there is an online community. Probably several. The question is: Are you involved in the conversation? We believe investing in online community building is the single best way to reach customers (existing and new), gather authentic feedback about products and services, and create an enduring brand.

Jon began his career as a programmer working with non-deterministic atmospheric models and supercomputer clusters. He switched to a career in community management when he joined Stack Overflow and the Stack Exchange network of 170+ Q&A communities. From there he’s gone on to bring community to EnterpriseDB’s documentation and lead the community team at College Confidential.

Jon brings expertise in online community software, community dynamics and behavioral economics.

Read more at Jon Quixote.


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Recent Posts

Next level community strategy

4 minute read

Whenever I hear the phrase low-hanging fruit, I shudder involuntarily. Same with “quick wins”. Far too often an idea presented as a “quick win” is neither qu...

Why hire a community consultant?

1 minute read

I’ve been a community manager for a decade. While I have some natural talent, nothing beats experience. It’s hard to imagine a better way to get experience t...

Building Civitas

3 minute read

Stack Overflow started when two bloggers, Jeff Atwood and Joel Spolsky, noticed there was no good way to get answers to questions about programming. They put...